Relationship Management

Theory X Supervisor

Arthur H. Bell, professor of Management Communication at Masagung Graduate School of Management, University of San Francisco, states that there are 7 reasons why managers and supervisors verbally abuse subordinates:

1. They don’t know any other way of keeping control of employees
2. They are repaying old debts
3. In their thinking a stick is better than a carrot
4. They lacked the skills to deal with their own anger
5. Sometimes the abuser is simply bored and a bit sadistic
6. They are acting a part for their superiors
7. Sometimes other people rub  them the wrong way