Bullying Behavior – Part 2

Bullying behavior tends to start or increase with organizational change.  The expression of bullying behavior is usually the result of a supervisor or manager’s lack of training in the area of relationship management. Sometimes bullying behavior has been legitimized by a company’s value or practice.

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Here are some overt and subtle forms of behavior that serve as signs of workplace bullying / harassment.

Overt forms of bullying behavior:

  • Public humiliation
  • Personal insults and name-calling
  • Persistent criticism
  • Spreading malicious rumours
  • Freezing out, ignoring or excluding
  • Constantly undervaluing effort

Subtle forms of bullying behaviors

  • Removing areas of responsibility
  • Deliberately sabotaging or impeding work performance
  • Refusing to delegate
  • Constantly changing work guidelines
  • Withholding necessary information
  • Over-monitoring, especially with malicious intent
  • Setting up individuals to fail – eg. impossible deadlines
  • Blocking applications for leave, promotion
  • Using lengthy memos to make wild and inaccurate accusations
  • Instigating complaints from others to make individual appear incompetent

For more information on legislative changes in your province or state visit: http://www.healthyworkplacebill.org/states.php

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Bullying Behavior – part 1

In 2002, the province of Quebec enacted the Psychological Harassment at Work Act. Although legislation is never a  cure-all, some see it as “legitimizing workers’ concerns about workplace bulling and imposes obligations on employers to act preventively towards the behavior.”[1]

An increasing number of American state and Canadian provincial legislatures are in the process of considering some form of workplace bullying legislation.1_20080907_222628

Here are four key aspects that employers must consider about bullying behavior:

  1. Does the action involve vexatious behavior?
    Vexatious behavior: conduct that is humiliating or abusive, affects an individual’s self-esteem and causes substantial distress. It is a behavior that exceeds what a reasonable person considers appropriate at work.
  2. Is the action repetitive in nature?
    Repetitive in nature: the behavior is reoccurring and continuous over a course of time. Therefore, a single instance of bullying behavior might is not enough. However a single, isolated incidence with extensive effects may fit the condition of being repetitive.
  3. Is the action unwanted?
    Unwanted behavior: a reasonable person would find the behavior offensive and impactful on their work life and thereby unwanted.
  4. Does the action create a hostile work environment for the victim?
    Hostile work environment
    : the vexatious behavior is impactful in such a way that it interferes with an individual performance of their duties. Symptoms of hostile environment include: physical or psychological health problems, such as anxiety, difficulty adapting, depression, post-traumatic stress, suicide; dependencies such as alcoholism or drug abuse; professional difficulties, even a job loss; major financial losses; family or conjugal difficulties; absences and even disabilities.

[1] Minding The WorkPlace (blog), http://newworkplace.wordpress.com/, posted Sunday, February 8th, 2009

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